THE DATA PRIVACY EXPERTS OF CHOICE DELIVERING FRICTION LESS COMPLIANCE

The Global Privacy Partners of Choice

RELENTLESS GDPR 24/7

The Number One GDPR Compliance HUB

GDPR 24/7 Software has you covered!

Compliance with the EU’s new data protection regulation is complex and requires team to work effectively together. GDPR 24/7 intuitive interface and thoughtful workflows simplify the compliance process by organising it into clear, simple assignable tasks via a cloud-based hub.

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BRAZIL  LGPD   SERVICE

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OUR GOAL

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Individuals are using global digital platforms to learn, find work, showcase their talent, and build personal networks. Some 900 million people have international connections on social media, and 360 million take part in cross-border e-commerce. Digital platforms for both traditional employment and freelance assignments are beginning to create a more global labor market.

Mapping and documentation of data processing activities are required under the GDPR.

 

 

MEET OUR TEAM

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, Home, Relentless Data Privacy and Compliance | Birmingham| United Kingdom

Khwanchira specialises in data privacy mapping to the GDPR DPA 2018 regulations. Khwanchira has led a number of GDPR projects across diverse industries and also specialises in global data privacy laws worldwide.

KHWANCHIRA KHAN

SENIOR PRIVACY AND COMPLIANCE ASSOCIATE

, Home, Relentless Data Privacy and Compliance | Birmingham| United Kingdom

Robert brings a wealth of international compliance experience across diverse industries. With over 20 years experience in senior global IT Operations and compliance management. 

ROBERT HEALEY

FOUNDER

, Home, Relentless Data Privacy and Compliance | Birmingham| United Kingdom

With 5 years of privacy operations management Meena currently oversees all client outsourced privacy services including scheduling , billing , and support services.

MEENA KHAN

OPERATIONAL MANAGER

RELENTLESS DATA PRIVACY SERVICE

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PRIVACY COMPLIENCE BY DESIGN

WHY YOU SHOULD CHOSE RELENTLESS

Client focused Data Privacy Experts

Our team has over 30 Years industry experience in the global data protection and data privacy sector.

Large Number of successful GDPR Implementations

Our adaptable and knowledgeable team has delivered GDPR compliance across industries from startup’s to PLC.

Frictionless Implementation Delivery Approach

Our bespoke GDPR delivery framework ensures data privacy compliance is delivered without disruption of business operations.

Free Initial Consultation Meeting

We are pleased to meet prospective clients for a free initial meeting to discuss their data privacy requirements. This can be at your offices or by video link.

OUR LATEST NEWS

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GDPR Article 32 a Reasonable and Pragmatic Approach

The GDPR  can be seen as a  complex and far reaching piece of legislation. One area where data privacy professionals may have a better understanding  is Article 32-Security of Processing.  GDPR does not downplay security at all, but rather, the language of Article 32...

GDPR Do I Need To Appoint an EU Representative

Art. 27 GDPR Representatives of controllers or processors not established in the Union   Your Questions Answered      Which companies need an EU representative under the GDPR?     Companies that do not have an presence / legal entity  in the...

WHAT OUR CLIENTS SAY ABOUT US

WHAT OUR CLIENTS HAVE TO SAY

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, Home, Relentless Data Privacy and Compliance | Birmingham| United Kingdom

James Dixon

Director of Operations at Frontier Developments PLC
Relentless were invaluable in helping us prepare for GRPR. They engaged with our organisation fist to understand how we worked and our needs, before providing a workable plan to compliance and support beyond. We have now engaged with Relentless for our outsourced DPO service.

, Home, Relentless Data Privacy and Compliance | Birmingham| United Kingdom

Jonny Summers

COO Scede.IO

Relentless delivered our GDPR assessment and implementation project to a very high standard. Their expertise in this area allowed them to work with all business units without any interruption of operations . They also provided expert legal services in relation to contracts and privacy policies. We have now engaged with Relentless for their ongoing outsourced GDPR Advisory Service.

FREQUENTLY ASKED QUESTIONS

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Who does GDPR affect ?
The GDPR not only applies to organisations located within the EU but also applies to organisations located outside of the EU if they offer goods or services to, or monitor the behaviour of, EU data subjects. It applies to all companies processing and holding the personal data of data subjects residing in the European Union, regardless of the company’s location.
What are the penalties ?
Organizations can be fined up to 4% of annual global turnover for breaching GDPR or €20 Million. This is the maximum fine that can be imposed for the most serious infringements e.g.not having sufficient customer consent to process data or violating the core of Privacy by Design concepts. There is a tiered approach to fines e.g. a company can be fined 2% for not having their records in order (article 28), not notifying the supervising authority and data subject about a breach or not conducting impact assessment. It is important to note that these rules apply to both controllers and processors – meaning ‘clouds’ are not exempt from GDPR enforcement.
How does GDPR affect marketing strategies ?
The EU’s new data protection rules are designed to give your customers more power over how their information is handled. Ready to run because you’re based outside of the EU, or you’re willing to wait for Brexit? Not so fast. Anyone who interacts with any EU citizen will be governed by the GDPR, regardless of where your company is located.
What steps should businesses consider to address this?

There are several steps businesses should consider to address this right and the requirements related to it in the Act, including:

  • identifying and inventorying the categories and specific types of personal information a business collects and shares, which is commonly achieved by data flow mapping;
  • updating privacy policies, disclosures and notices to adequately disclose their personal information collection practices, including the information listed above; and
  • implementing policies and procedures that provide an avenue for a consumer to request the information described above and enable the business to meet those requests, including a process for verifying identity. At a minimum, businesses must provide:
    • (1) a toll free phone number and
    • (2) a contact method provided on the businesses’ website, if the business has a website.
How is the collection of data defined under CCPA ?

Consider the CaCPA, a business’s collection of personal information is defined to include “buying, renting, gathering, obtaining, receiving, or accessing . . . by any means.” CaCPA § 1798.140(e). This includes both:

(1) actively gathering information about a consumer through forms or other means of communication; and

(2) passively gathering information through any means, including “by observing the consumer’s behavior.” These passive collection efforts may comprise, for example, observing consumers’ habits in physical stores or tracking consumers’ online activities through the use of cookies and pixel tags. Essentially, many observations by businesses of consumers could fall under the definition of “collecting.”  

Do companies need to be compliant after Brexit ?
If a company processes data about individuals in the context of selling goods or services to citizens in other EU countries then it will need to comply with the GDPR, irrespective as to whether or not the UK retains the GDPR post-Brexit. If activities are limited to the UK, then the position (after the initial exit period) is much less clear. The UK Government has indicated it will implement an equivalent or alternative legal mechanisms. The expectation is that any such legislation will largely follow the GDPR, given the support previously provided to the GDPR by the ICO and UK Government as an effective privacy standard, together with the fact that the GDPR provides a clear baseline against which UK business can seek continued access to the EU digital market. More information can be found at.

https://ico.org.uk/for-organisations/data-protection-and-brexit/

What is the California Consumer Privacy Act (CCPA) ?
The California Consumer Privacy Protection Act (CCPA) is a new data security law that is set to take effect on January 1, 2020. The law requires businesses transacting in California to cooperate with consumers in requests concerning how their data is being used, prohibiting companies from collecting their data, and requesting the deletion of any already-collected data. It also permits companies to offer financial incentives to consumers for collecting and using their data, and additionally prevents them from selling data belonging to minors under the age of 16 without prior consent. From a security standpoint, businesses must use reasonable security measures and access controls when protecting consumers’ personal data.

Companies with annual gross revenues of more than $25 million are required to comply with the CCPA if they collect consumers’ personally-identifiable data. Business entities of any size and type may also be required to comply if they work with the data of at least 50,000 consumers or derive at least half of their annual revenues from selling consumers’ personal information. Companies could be liable for civil penalties of up to $750 per exposed user or $7,500 per other violation, injunctive or declaratory relief, or other court-approved relief for noncompliance.

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  • the categories and specific pieces of personal information the business has collected;
  • the sources from which the business collected the personal information;
  • the business or commercial purpose for collecting the personal information; and
  • the categories of third parties with whom the business shares the personal information.

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